FAQs

FREQUENTLY ASKED QUESTIONS

Find quick answers to common questions about our services, processes, and event staffing solutions.

Minimum contract duration is 6 months

  • Cost efficiency: Reduce recruitment and HR overhead costs
  • Flexibility: Scale workforce up or down based on business needs
  • Compliance: We manage statutory requirements (EPF, SOCSO, EIS, PCB, etc.)
  • Speed: Faster hiring turnaround for urgent staffing needs

Yes. Clients may choose to convert contract staff to permanent roles, subject to agreed conversion terms and notice period.

Our fees are typically structured as:
- We provide a transparent monthly administration fee with no hidden costs.

Deployment timelines vary depending on role complexity, but typically: 3–7 working days for standard roles. Faster deployment is available for urgent requests.

We manage disciplinary actions, contract termination, and exit processes in compliance with labour laws, in coordination with your management team.

Our EOR service enables your organization to hire talent quickly without setting up a legal entity. We take on the role of the legal employer, managing employment contracts, statutory contributions, payroll, insurance coverage, onboarding, and HR documentation. This helps you expand, test new markets, and deploy teams rapidly while remaining fully compliant with local labor regulations.

We act as the legal employer of record, while you remain the operational manager responsible for daily tasks, performance management, and work direction.

EOR is ideal when you want to:

  • Hire employees in Malaysia without setting up a legal entity
  • Expand into new markets quickly
  • Reduce HR, payroll, and compliance burden
  • Hire remot or cross-border employees

Our EOR services typically include:

  • Employment contracts and onboarding
  • PAyroll processing and payslips
  • Statutory contribution and tax compliance
  • Leave and benefits administration
  • Onboarding and termination management

Only Malaysians can be hired under an EOR programme. This is only applicable to contract employees.

Yes. There are standard benefits required by Malaysian employment law. However, you may add additional benefits based on your company's internal policy to make the EOR employment more attractive.

A recruitment service where we identify, assess, and recommend candidates into full-time or contract employment within your organisation.

We source roles from entry-level positions up to lower senior management, including technical, engineering, and IT roles.

Our sourcing process includes:

  • Talent market mapping and headhunting
  • CV screening and shortlisting
  • Candidate assessments
  • Reference checks (if required)
  • Coordination of interviews with clients.

The company is responsible for the final hiring decision; we act only as your sourcing partner.

Yes, based on the agreed terms.

Yes. We provide volume sourcing and sourcing campaigns, including talent pipelines and screening days for large-scale hiring.

Temporary contract outsourcing is a short-term staffing solution where we provide workforce support for assignments ranging from a minimum of 1 day up to three (3) months. We manage recruitment, employment, payroll, and statutory compliance while your team focuses on operations.

We offer a wide range of event staffing solutions, including:

  • Event crew and volunteers – To assist with event flow
  • Ushers & Greeters – To welcome and guide guests.
  • Promoters & Brand Ambassadors – To engage attendees and promote brands.
  • Registration Staff – To handle check-ins and guest lists.
  • Emcees & Presenters – To host and manage event flow.
  • Translators & Interpreters – For multilingual communication.
  • Booth Assistants & Helpers – To assist with exhibitor booths.
  • Waiters & Hospitality Staff – For food and beverage services.

We can tailor the staffing based on your event's specific needs.

Yes, we have a pool of multilingual staff who are fluent in languages such as English, Malay, Mandarin, Tamil, Arabic, Japanese, Korean, and more. You can request specific language requirements based on your audience.

Absolutely! We can provide staff based on your specific requirements, such as:

  • Industry experience (e.g., automotive, tech, luxury brands).
  • Public speaking or sales skills for engaging with visitors.
  • Technical knowledge for product demos.
  • Hospitality experience for VIP services.

Let us know your criteria, and we will match the best candidates to your event.

We cater to events of all sizes. You may hire as few as one staff member or engage a large team for major exhibitions and conferences. There is no fixed limit

For the best selection of experienced staff, we recommend booking at least 2–4 weeks in advance. However, we do accommodate last-minute requests, subject to availability.

Yes, for larger teams, we assign team leaders or on-site coordinators to oversee staff, ensure smooth operations, and be the main point of contact for you.

Yes, we provide special rates for bulk hiring or long-term contracts.

Yes, we can arrange staff within 24-48 hours, subject to availability. Price may change due to last minute/ late request

  • Events and roadshows
  • Retail promotions and seasonal campaigns
  • Administrative and clerical support
  • Project-based roles
  • Short-term operational and technical support

  • Rapid deployment for urgent manpower needs
  • Cost-effective for short-term projects
  • No long-term employment liability
  • Flexible headcount scaling during peak periods

Deployment can be as fast as 24–72 hours for urgent requests, subject to role requirements and candidate availability.

Yes. Temporary assignments can be extended or converted to contract/permanent roles, subject to mutual agreement and revised terms.

Fees are usually structured as:

  • For short-term assignments of less than 3 weeks, a flat rate covering temporary staff salary, statutory contributions, and our service fees will apply. Assignments above 3 weeks are billed on a monthly basis with an administrative fee and no hidden costs.

Yes. Our services comply with the Employment Act 1955, EPF Act, SOCSO Act, and other relevant Malaysian regulations.

Payroll services involve managing employee salary payments, statutory contributions, tax deductions, and payroll reporting to ensure accurate and compliant payroll processing for your organisation.

Our payroll services typically include:

  • Monthly payroll processing and salary calculation
  • Payslip generation and distribution
  • Statutory contributions and tax (PCB/MTD) calculations
  • Annual submission to the tax authorities.
  • Payroll reports and management dashboards

Yes. We ensure compliance with Malaysian regulations, including:

  • Employment Act 1955
  • EPF Act
  • SOCSO and EIS requirements
  • Income Tax (PCB/MTD) regulations

Yes. We support organizations of all sizes and levels for payroll services.

This is handled on a case-by-case basis, depending on your requirements.

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